Monday, December 23, 2024
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Consumers Perceive Less Buying Power Despite Lower Inflation

2024-04-10  |  consumers economy 

... saving for retirement at all. Contrastingly, average monthly discretionary spending amounted to $400 across various categories.The independent survey was conducted by a global consumer and B2B panel provider and included 1,000 U.S. adults, representative of the U.S. demographic landscape. It was carried out from February 23, 2024, to March 6, 2024, ensuring participant anonymity. ...

Consumers and Small Businesses Still Grapple with Persistent Check Fraud

2024-04-09 14:00:00  |  banking consumers small business 

... . This trend is projected to lead to a staggering $24 billion in global check fraud this year. Jay Blandford, CEO of Abrigo, emphasizes the necessity for banks and credit unions to employ advanced, AI-powered technologies to combat this growing issue effectively. Abrigo's Fraud Detection platform aims to address this need by providing innovative solutions for fraud detection and prevention. Emerging Challenges and Solutions The survey also highlights an increased targeting of the U.S. Mail and postal service carriers for check fraud, a trend that surged since the COVID-19 pandemic. Despite ...

Satisfaction Rises among Clients Using Financial Advisors

2024-03-21  |  advice brokerage 

... hips that can weather good markets and bad, they will need to build a deeper level of engagement with clients,” said Craig Martin, executive managing director and global head of wealth and lending intelligence at J.D. Power. “This is especially true among the younger segment of investors who show lower levels of client loyalty than investors in other generational groups. Advisors will need to adjust their approach to meaningfully connect with younger investors or risk a major outflow of assets in coming years.”Following are some key findings of the 2024 study:Full-service advisor satisfa...

BoA Creates One App to Rule Them All

2024-03-21  |  banking brokerage retirement technology 

... – to make managing their finances even easier.   ...

Investors With a Plan Double Up On Retirement Wealth

2024-03-19  |  financial planning retirement 

... ith more details on the importance of financial planning for retirement can be found here. Retirement Income was a key theme in T. Rowe Price's 2024 U.S. Retirement Market Outlook....

Bank of America Patents Up 70% Over Five Years

2024-03-08  |  technology 

... innovators from 42 states in the United States and 14 other countries work for Bank of America; 26 percent of them are women. Less than 17% of inventors worldwide are female.Twelve billion dollars a year are spent on technology by Bank of America; in 2024, $3.8 billion of the amount will go toward new technology projects. The corporation has invested $32 billion in innovative technological initiatives during the past ten years. These continued expenditures, together with our high-tech, high-touch methodology, keep improving the customer experience via all of our channels and increasing operati...

End-to-End, Third-Party Operating Models Deployed by Wealth and Asset Managers Are Transforming the Industry

2023-06-01 15:00:00  |  asset management 

...  assets fell by 3% per year from 2018 through 2021. While advisory fees have remained relatively stable, product fees have been hit by fierce competition and increased cost transparency, with declines of 11% for active funds and 35% for passive funds since 2017. Finally, asset-servicing margins for clients with more than $2 million have decreased by 16% since 2017.At the same time, client demands are steadily rising along the value chain, requiring wealth and asset managers to make further investments in areas such as hybrid-advisory, direct-indexing, and managed-portfolio services. Clients ar...

Half of Young Adults Don't Expect to Match Parents Finances

2023-06-01  |  demographics finances 

... port – the Young Adults Personal and World Outlook Survey – surveyed  Gen Z and younger millennials, ages 24 to 35.More than half (56%) feel that they have a role in solving global problems like climate change, social injustice and political division. But when it comes to their finances:42% say they're living paycheck-to-paycheck51% say they don't expect to do as well financially as their parentsOnly 33% say they could handle an unexpected major expense"Many young people are pessimistic about their financial futures. We owe it to them to support their financial wellness and to help th...

Global High-Net-Worth Population Sees Biggest Decline in Size and Wealth for Over a Decade

2023-06-01  |  wealth management hnw 

... ents across 11 major wealth markets in North America, Europe, and Asia-Pacific. To bring in the industry perspective, the 2023 Wealth Management Executive Survey covers more than 90 responses across 14 markets, with representation from pure WM firms, universal banks, independent broker/dealer firms, and family offices. The 2023 Relationship Manager Survey covers more than 800 responses across nine markets. The survey questioned relationship managers about their views on the firm’s WM strategy priorities, their satisfaction with the support provided by their WM firm, and customers’ increase...

Gen Z Immersing Themselves in World of Investing

2023-05-24 10:23:10  |  investing 

... INRAFINRA is a not-for-profit organization dedicated to investor protection and market integrity. It regulates one critical part of the securities industry—brokerage firms doing business with the public in the United States. FINRA, overseen by the U.S. Securities and Exchange Commission, writes rules, examines for and enforces compliance with FINRA rules and federal securities laws, registers broker-dealer personnel and offers them education and training, and informs the investing public. In addition, FINRA provides surveillance and other regulatory services for equities and options markets,...

Many U.K. Consumers Struggling With Credit Card Debt

2022-09-22  |  consumers economy 

... ty to make purchases without having to wait for payment (37%) were listed as the three most important advantages of credit cards.Source: Marqeta ...

Inflation Causing Stress and Anxiety

2022-08-09 12:00:00  |  economy inflation 

... g uncertain times may make budgeting or investing easier when the economy improves. Now is the time to consult a financial advisor if you need help managing the uncertainty. Source: State Street ...

HNW Investor Optimism Falls

2022-08-05 12:00:10  |  investing 

...  at least one employee from June 29 to July 19, 2022. The global sample included Argentina, Brazil, Mainland China, France, Germany, Hong Kong, Italy, Japan, Mexico, Singapore, Switzerland, UAE, UK and US. UBS surveyed 2,644 investors and 1,084 business owners from March 30-April 22, 2022. Source: UBS...

Americans Preparing For Recession

2022-07-27  |  consumers economy 

...  to investment, insurance, and retirement security. Prudential has a long tradition of monitoring Americans' financial health to better understand their needs. The survey, which surveyed 4,000 adults, explores the unique perspectives and goals of an American population and the challenges and feelings they face as they plan for the future. These are key demographic findings: Women still face unique challenges in advancing their careers and improving their financial security, despite greater wage growth and a more flexible, remote work culture. Nearly 40% of respondents felt not ...

Boomers Prefer Credit Cards Over Debit Cards

2022-05-05 12:00:00  |  consumers payments 

... 0), Gen X (41–56), boomers (57–75) and seniors (76+). About Fiserv...

Millennials Want Financial Advice, Not Trophies

2022-05-04 12:00:01  |  advice demographics 

... tes and little inflation for much of their adult lives. They also saw how 9/11, the tech bubble, and the global financial crisis crushed many in their parents’ generation. They’ve known what loss looks like and want to protect their interests as they see risks rise and their finances grow more complex. The good news is that Millennials not only recognize the value of advice, but they trust their financial advisors almost much as they trust themselves.” Natixis IM’s research findings reveal these five truths about Millennials at 40: 1. Algorithms can’t answer every financial que...

Gen Z Wants Credit Perks but Leery of Debt

2021-10-21 12:00:10  |  credit demographics 

... ven, clear-termed financing like buy now, pay later, that eases debt fears and gives control over cash flow." Source: Alliance Data Systems Corporation...

Gen Z Has The Lowest Financial Literacy

2021-10-20 12:10:10  |  demographics 

...  types of coverage and how insurance works. Comprehending risk: understanding uncertain financial outcomes. Go-to information sources: recognizing appropriate sources and advice. Source: TIAA...

Digital Banking Gains Momentum

2021-10-14 12:00:44  |  banking 

... h as streaming providers (48%), internet or wireless providers (48%), employer (47%) and national retailers or warehouse stores (46%) Source: Galileo...

US Shoppers Start Holiday Shopping Early, But Is It Soon Enough?

2021-10-04 12:00:00  |  retail economy 

... sts will be closely watching Black Friday sales for any indications of potential slowdowns in retail sales and profits to be reported in the first quarter of 2022. ...

Workers Remained Committed To Saving Through Pandemic

2021-06-02 12:00:03  |  retirement saving 

... d committed to retirement saving through the pandemic. The report is based on the firm's full-service recordkeeping client data and this year, it features findings derived through the lens of the global pandemic. "While the financial, physical, and emotional strains caused by the pandemic had, and will continue to have, repercussions on plan design and retirement savings outcomes, it was encouraging to see that through it all, plan sponsors and participants remained committed to retirement savings," said Kevin Collins, head of Retirement Plan Services at T. Rowe Price. Key find...

US Businesses Face Historic Difficulty Finding Qualified Workers

2021-06-02 12:00:00  |  employment 

... ved or stabilized and organizations make long-term decisions about a future with more remote work, they will need to continuously monitor their employee experience and holistic well-being." As workplaces widely reopen, a "hybrid model"—part in office, part remote—will gain steam. More than 70 percent of surveyed organizations plan to reopen their workplaces in the next six months (May through October). Most of that will take place in the fall, with 50 percent saying that they plan to open back up between August and October. More than 40 percent of respondents expect their organizatio...

The Conference Board Leading Economic Index® (LEI) for the U.S. Increased in April

2021-05-20  |  economy 

... s large monthly gain to start the second quarter, the U.S. LEI has now recovered fully from its COVID-19 contraction—surpassing the index's previous peak, reached at the very onset of the global pandemic in January 2020," said Ataman Ozyildirim, Senior Director of Economic Research at The Conference Board. "While employment and production have not recovered to their pre-pandemic levels yet, the U.S. LEI suggests the economy's upward trend should continue and growth may even accelerate in the near term. The Conference Board now forecasts real GDP could grow around 8 to 9 percent (annualized) ...

Pandemic Takes Heavy Toll On Working Women

2021-05-19 12:00:00  |  pandemic demographics 

... ...

College Students Ready to Handle Own Finances

2021-05-12 12:19:00  |  demographics 

...  remote learning, health scares and high unemployment—college students appear optimistic and confident about their economic situation. Even with the stress, grief and hardship brought on by the global pandemic, many college students believe they are ready to take care of their finances and are optimistic about their post-graduation job prospects. Over half of college students (58%) say they are confident in their ability to handle their personal finances with three in five (60%) indicating they are prepared to manage their money. Looking at future employment, more than one-third (39%) do...

Majority of Employees Would Leave Job Without Workplace Flexibility

2021-05-12 12:00:05  |  employment workplace 

... OVID-19 pandemic if they are not afforded some form of flexibility in where and when they work, according to the EY 2021 Work Reimagined Employee Survey. The survey – one of the largest global surveys of its kind – canvassed the views of more than 16,000 employees across 16 countries and multiple industries and job roles. It explores employee attitudes and experiences to work throughout the pandemic and into the "next normal". Flexibility The survey finds that nine in ten employees want flexibility in where and when they work. Given the choice, more than half of employee res...

Healthy Money Habits on the Horizon

2021-05-12 12:00:01  |  advice financial planning 

... d in many cases difficult, lesson about the importance of financial health and preparedness, including the importance of having a plan and emergency savings.” While refocusing their priorities, Americans have also revised their perspectives on what it takes to be wealthy. Schwab’s survey reveals Americans believe it takes an average $1.9 million in personal net worth to be considered “wealthy” in 2021. While that’s still more than double the actual average net worth of U.S. households, it’s $700,000 below the bar set for wealth in Schwab’s 2020 survey, which was fielded before...

Majority of Americans Report Pandemic Personality Changes

2021-05-10 12:00:01  |  pandemic 

... increased agreeableness due to the global pandemic. Increased Online Activity and New Hobbies Have Us Feeling SmarterMore time at home has led to reading, streaming, and new hobbies, making Americans feel smarter. 70 percent of Americans say they have read more and learned more during the pandemic and feel smarter. By comparison, only 30 percent say the chaos of the pandemic distracted them from continuing to learn new things. A majority (58 percent) say the media source they spend the most time on is either social media or streaming media. Comparatively, only 20 percent report spendin...

Millennials Plan to Spend More on Luxury Travel

2021-05-10 12:00:00  |  demographics travel spending 

...  to attract the purchasing power of this audience now." "The research highlights a positive outlook and several trends that look set to shape the U.S. travel market recovery. Cities are making a comeback as a top destination, and there is a clear desire among more affluent travelers for luxury experiences," said Liselotte de Maar, managing director, travel industry at Accenture. "The focus needs to be on targeting the early "inspiration" of the customer journey with new travel offerings that establish a personalized connection. Travelers choose the brands they tr...

Only 20% of Couples Participate Equally in Financial Decisions

2021-05-06  |  investing 

... r financial futures. Eight in 10 women believe that equal involvement would make them feel more prepared if something happened to their spouse, such as disability, illness, or death. Source: UBS...

Financial Anxiety and Stress Common Even Before the Pandemic

2021-04-28 12:00:20  |  financial wellness pandemic 

... ative interviews underscore the potential severity of the pandemic’s impact on Americans’ mental and financial health today, as well as the important role of financial literacy.” Given the connection between low financial literacy and anxiety and stress, the researchers recommend increasing efforts aimed at improving financial knowledge levels especially among high-risk groups. Other recommendations provided by the researchers to help ease financial anxiety and stress include: Adults, particularly those at risk of experiencing financial anxiety or stress, should be encouraged to ...

Home Prices Jump 12 Percent Through February

2021-04-27 10:12:22  |  economy housing 

...  (+17.0%) and Seattle (+15.4%) close behind. Although prices were strongest in the West (+13.0%) and Southwest (+12.9%), every region logged double-digit gains." Source: S&P CoreLogic Case-Shiller...

US Consumer Confidence Up Sharply Again in April

2021-04-27 09:12:22  |  consumers economy 

... rom 108.3 last month to 109.8 in April. The monthly Consumer Confidence Survey®, based on a probability-design random sample, is conducted for The Conference Board by Nielsen, a leading global provider of information and analytics around what consumers buy and watch. The cutoff date for the preliminary results was April 16. "Consumer confidence has rebounded sharply over the last two months and is now at its highest level since February 2020," said Lynn Franco, Senior Director of Economic Indicators at The Conference Board. "Consumers' assessment of current conditions improved significa...

In-Person Banking Fading

2021-04-21 12:00:00  |  banking 

... ks, it's critical they understand their customers and deploy solutions and policies that can operate across channels and adapt to their customers evolving preferences." Source: FICO...

Two-Thirds of Americans Planning Summer Vacations

2021-04-20 12:00:05  |  travel 

... ng the week commencing March 22, 2021, for searches made by U.S. travelers from January 1, 2021 through March 26, 2021 for travel between June 1, 2021 through August 31, 2021. Source: Tripadvisor...

Millennials Already Planning For Retirement

2021-04-19 12:00:10  |  millennials retirement 

... nstitute® ...

Large 401(k) Plans Seek to Retain Retiree Assets

2021-04-19 12:00:10  |  retirement 

... ts already or planning to recommend sustainable options; however, 54% of those surveyed said they needed to have greater regulatory/legal comfort before implementing an ESG solution. Source: PIMCO...

Workers Are More Willing To Relocate Than Ever

2021-04-19 12:00:05  |  pandemic workplace 

... o lead the way in global mobility: Of the four generations surveyed, Boomers are the most willing to move during the pandemic, with 85 percent open to relocating and 40 percent open to moving internationally. They’re also in it for the long-haul. Among Boomers willing to relocate internationally, 61 percent are willing to stay for more than three years. Meet in Europe: Eighty-one percent of respondents chose a European destination as a top-three desired city to relocate to, with London being the most popular (20 percent cited the city in their top-three destinations of choice, followed ...

Many Employers Are Concerned About Employee Retirement Readiness

2021-04-15 12:00:10  |  employment retirement 

... dedication to supporting their employees’ retirement readiness, as well as their overall financial wellness. This is all while managing the challenges of running their businesses during a global pandemic and a market environment they remain cautious about,” said Sri Reddy, senior vice president, Retirement and Income Solutions at Principal Financial Group®. As a leading retirement solutions provider, Principal® works with a diverse group of collaborators to help workers and retirees with varying financial needs. Given the important role played in helping workers save for retirement, P...

Gucci Remains Top Luxury Brand Online

2021-04-14 12:02:02  |  consumers luxury 

... ility is non-negotiable for sustainable growth. Every luxury brand that makes up the ranking this year is currently running some form of sustainable efforts. Global luxury brands continue to experiment with ways to engage China's growing affluent consumers online. China is indeed on track to become the world's largest luxury market by 2025. Tmall's Luxury Pavilion and dedicated WeChat boutiques are the most used channels at the moment. Brands also paid more attention to localise their campaigns for the Chinese market, avoiding cultural faux pas.See the complete ranking: https://luxe.digital/bu...

Say Goodbye To Money Management By And For Men

2021-04-14 12:01:00  |  demographics investing 

... s future trends using months of in-depth qualitative and quantitative research, strategic ideation, and collaboration from 29 Cultural Spotters from 18 global TBWA offices. Spotters are TBWA strategists and business leads who bring expertise from their work on a range of financial companies—including some of the world's biggest banks, insurance companies, and fintechs. The report leverages cultural intelligence to unlock four opportunities for disruptive growth in finance, and outlines specific ways for businesses to take action—whether that be through addressing untapped audiences, introd...

Global Consumer Confidence Hits Record High

2021-04-14  |  consumers global 

... even after economic conditions improve. The scars of the recession lingered, with health and economic concerns looming large. A strong majority of consumers (64 percent) said that their market was still in recession during the first quarter of 2021. While that figure dropped sharply from the end of 2020 (down 17 percentage points, from 81 percent) recession concerns remained elevated. Globally, only 41 percent of consumers expected that their economy would be out of recession in 12 months, virtually unchanged from the previous quarter. Consumers' worries about their own health (22 pe...

Gen Z Least Likely To Return To Old Behaviors After Vaccination

2021-04-08 14:00:00  |  retail travel 

... ootwear, and accessories (+76 percent), according to the study. With convenience indicated as the main reason global consumers surveyed continue to shop online, followed by value and the wide variety of products available online, to lure consumers back to physical stores, retailers can look to in-store promotions and local products. In-store promotions were the top factor that could drive consumers to shop in a physical store, especially for Gen X (54 percent surveyed) and Boomers (52 percent surveyed). Additionally, local products that are not available online, such as small batch food prod...

15% of U.S. Stock Market Investors Got Their Start in 2020

2021-04-08 12:00:59  |  investing 

... rs – they want to make informed decisions backed by education and professional guidance, which will be important as they navigate different life events.” Source: Charles Schwab ...

Fidelity Partners On Launch Of Crypto Council For Innovation

2021-04-07  |  crypto fintech 

...  CCI will find areas of alignment and drive consensus on the crypto industry’s policy priorities, and it will convene the industry’s top leaders to educate policymakers and the global public on issues relevant to those priorities. In addition, CCI will develop resources that enable crypto industry participants, policymakers, intergovernmental bodies, and the public to further their understanding of crypto’s benefits for storing, creating, and transferring value worldwide and giving people greater control of their digital lives. Paradigm, the organizer of the new alliance, was founde...

Pandemic Shifts Financial Behaviors and Conversations

2021-04-06 12:00:00  |  pandemic affluent 

... t factors outside of their control, including economic recession (62%), market volatility (55%), rising cost of healthcare (50%), and the continuation of the global health crisis (44%). Not Your Parents’ Definition of Success The survey found that the vast majority of affluent Americans are prioritizing many traditional milestones in life, including owning a car (98%), owning a home (97%), saving their goal amount for retirement (95%) and paying off credit card debt (94%). In fact, 84% of respondents indicated they plan to achieve or have already achieved one or more financial milesto...

Many Americans Still Lack Critical Financial Knowledge

2021-04-05 12:00:05  |  consumers 

...  coverage and how insurance works. Comprehending risk: understanding uncertain financial outcomes. Go-to information sources: recognizing appropriate sources and advice. Source: TIAA Institute...

Pelotons and Penny-Pinching

2021-03-31 14:00:00  |  pandemic spending 

... e pandemic. As 5G networks proliferate, the centrality of mobile will only become more entrenched, and must shape all business decisions in the post-pandemic economy. Source: The Conference Board...

89% of People Expect Their Jobs to Be Partly Remote After Pandemic Ends

2021-03-31 12:00:00  |  workplace 

... ...

Consumer Confidence Surged In March

2021-03-30 15:00:00  |  consumers 

...  The monthly Consumer Confidence Survey®, based on a probability-design random sample, is conducted for The Conference Board by Nielsen, a leading global provider of information and analytics around what consumers buy and watch. The cutoff date for the preliminary results was March 19. "Consumer Confidence increased to its highest level since the onset of the pandemic in March 2020," said Lynn Franco, Senior Director of Economic Indicators at The Conference Board. "Consumers' assessment of current conditions and their short-term outlook improved significantly, an indication that economic...

PayPal Launches Checkout with Crypto

2021-03-30  |  payments fintech 

... to to USD. Source: PayPal ...

COVID-19 Spurs Greater Interest in Life Insurance

2021-03-25  |  pandemic insurance 

...  to survey adult consumers who are financial decision makers in their households. The survey generated over 3,000 responses. The results were weighted to represent the U.S. population. Source: LIMRA...

Hybrid Work - The Next Great Disruption

2021-03-22 09:08:19  |  workplace 

... ring the pandemic. Over 40% of the global workforce is considering leaving their employer this year and 46% are planning to move now that they can work remotely. In short, addressing flexible work will impact who stays, who goes and who joins a company. To help organizations through the transition, the 2021 Work Trend Index outlines findings from a study of more than 31,000 people in 31 countries and analyzes trillions of aggregate productivity and labor signals across Microsoft 365 and LinkedIn. It also includes perspectives from experts who have studied collaboration, social capital an...

COVID-19 One Year In

2021-03-21  |  pandemic 

... Eating habits: Globally, 55% of consumers surveyed plan to continue cooking more at home than pre-pandemic (only 5% say less); 38% of respondents plan on ordering more take-out or delivery than pre-COVID (25% say they will do it less), rather than eat in-person at a restaurant (15% plan to do this more than pre-pandemic, but about 40% of respondents plan to eat at restaurants less frequently). Work: Worldwide, consumers also plan on continuing to work remotely, even post-COVID. When compared to pre-pandemic levels, 43% of surveyed consumers believe they will be working more from home, while ...

Retirees Reduce Spending As They Age

2021-03-16  |  retirement 

...  sample consisted of 1,470 households. All spending and income numbers were inflation adjusted using the consumer price index and presented in 2019 dollars. Source: T. Rowe Price...

Use Of Digital Banking And Fintech Apps On The Rise

2021-03-10  |  pandemic fintech 

... iew best practices on how to stay safe while banking online or using financial technology, visit https://www.welivesecurity.com/2020/06/12/fbi-warns-scam-apps-move-to-mobile-banking/. Source: ESET...

Boomers Have Different Expectations of International E-Commerce Than Younger Consumers

2021-02-26  |  retail global 

... us 31% of younger shoppers). Baby boomers are most comfortable shopping via credit or debit card. Some 65% of global e-commerce shoppers ages 57–75 have used credit or debit cards to make cross-border purchases. Only 3% of boomers have taken advantage of buy now, pay later options, versus 12% of shoppers ages 40 and under. Shoppers in the 57–75 age group prioritize lower cost over satisfaction with a past online experience. Some 42% of boomers surveyed said lower cost is a primary factor when shopping cross-border, versus just 32% of those in younger age groups. Only 27% of shopp...

Consumers Split On Proactive Advice From Their Financial Institutions

2021-02-23 15:00:00  |  advice banking 

...  purchases 37% share geo location details 36% share airline programs information 36% share credit card information Source: NTT DATA...

Young Adults and Adults Over 75 Most Vulnerable to Fraud Attacks

2021-02-23  |  fraud cyber 

... ...

Employers Overestimate Employees Financial Wellness

2021-02-23  |  financial wellness financial resilience 

... ing, there is no reason this should happen, especially when they can make such a significant positive impact on employees' lives." "These unprecedented times are producing vulnerable employees that need help," said Mason Beard, chief strategy officer at Immediate. "It's an opportunity for employers—by answering that call, they will create gratitude which strengthens employee loyalty. Loyal employees help optimize business performance." MethodologyIn November 2020, Immediate commissioned research and strategy firm Sage Growth Partners to conduct two surveys: one of 1,250 employees across th...

American Consumers Turn to Stock Market amid Pandemic Restrictions and Stimulus

2021-02-09  |  investing 

... ity their top worry for the next 6 months, up from just 3% in Q2. 5% of consumers in Q4 named global warming their top worry. Eclipsed as an immediate concern by economic and health concerns in the first half of 2020, the share of consumers focused on climate change is now back near the pre-pandemic average of 6%. Unsurprisingly, more than half of US consumers continue to name the economy (26%), health (18%), or job security (9%) as their top concern for the months ahead. Notably, however, focus on all three areas was lower in Q4 compared to Q2, in the early months of the COVID-19 cris...

Digital Banking Grows During Covid-19

2021-02-01 09:22:18  |  banking digital 

...  Company and the leader of the firm's global Customer Experience practice. "In order to halt the current defection of customers, banks will need to remove the friction that exists in their marketing so consumers won't feel compelled to shop around, and excel in the basics of opening accounts, so prospective buyers don't drop off." Source: Bain & Co....

Young Adults Are on an Uncertain Road to Retirement

2021-01-28 14:00:00  |  millennial retirement 

... .). "Saving for retirement may be the last thing that comes to mind for young Americans, especially amid the pandemic. However, it is important that everyone begins saving and planning as early as possible to benefit from the long-term compounding of investments over the course of our lives," said Catherine Collinson, CEO and president of nonprofit Transamerica Institute® and TCRS, and executive director of ACLR. Source: TransAmerica...

More Consumers Willing to Share Lifestyle Data for Behavior-Based Insurance Premiums

2021-01-26 14:00:00  |  insurance 

... it comes with a warning that trust is waning, and they want to feel in control of their data,” said Kenneth Saldanha, who leads Accenture’s Insurance industry group globally. “Insurers are creating tech-driven partnerships to provide their customers with flexible, personalized insurance offerings based on behavior, but they’ll need to be transparent and responsible with their customers’ data for these partnerships to succeed. To earn consumers’ trust, insurers will need to show that their customers’ well-being is at the core of their business.” As insurance becomes more digi...

Online Car-buying Drives Consumer Satisfaction

2021-01-25 09:21:00  |  transportation automation 

... anchised dealers added at least one digital step due to COVID-19, and 74% indicated their customers have used digital retailing tools more since the onset of the global pandemic. Among the most popular activities for shoppers to complete online or at home: Finding information on incentives; calculating monthly payments; applying for credit; and finalizing the vehicle price. Importantly, franchised automobile dealers know what the future holds. In the survey, 75% of dealers agreed that they would not be able to survive in the long run without adopting digital retailing tools and moving more ...

Mortgage Rates Move Little in Latest Survey

2021-01-22 15:00:00  |  mortgage interest rates 

... w that the 30-year fixed-rate mortgage (FRM) averaged 2.77 percent. “Mortgage rates have hovered near historic lows for almost a year, fueling purchase and refinance activity amid a global health crisis,” said Sam Khater, Freddie Mac’s Chief Economist. “We’re now seeing rates fluctuate a bit as political and economic factors drive Treasury yields higher. However, we forecast rates to remain relatively low this year as the Federal Reserve keeps interest rates anchored near zero for a longer period of time, if needed until the economy rebounds.” 30-year fixed-rate mortgag...

Over Half of Americans Used Retirement Savings During Pandemic

2021-01-14 10:00:00  |  retirement spending 

... emic and its impact on the market and economy was a learning moment for investors, who reported these top five takeaways: My portfolio strategy was able to weather the bad times. I need to have more cash reserves. I need to diversify more. I took on more risk than necessary. I need to rebalance my portfolio more often. The survey also asked respondents to weigh in on working from home, the impact of remote work on their spending, and plans for relocation. Respondents indicated that two-thirds (66%) of workers LOVE working from home, with only 6% expressing dislike of ...

Global Consumer Confidence Improved in Fourth Quarter

2021-01-13  |  global confidence 

... e in the short term.   Source: The Conference Board ...

Contactless Payments Are Here to Stay

2021-01-12 11:01:00  |  payments 

...  Source: Visa Inc. ...

Walmart Creates New Fintech Startup

2021-01-11 15:00:00  |  fintech 

... anagement team of experienced fintech leaders. It anticipates that growth may come through partnerships and acquisitions with leading fintech companies. Ribbit Capital is a global investment firm with a mission to change the world of finance. Founded in 2012, Ribbit's mandate is to invest in the best entrepreneurs and businesses disrupting financial services. Its current portfolio includes no-fee mobile investment platform Robinhood; consumer technology platform Credit Karma; and Affirm, which provides innovative payment options for customers. Walmart will continue to serve customers thr...

Pandemic Impacting Consumer Car Buying Behaviors

2021-01-11 14:59:00  |  transportation 

... that engenders a high level of interest globally is "virtual servicing," where a vehicle is picked up from a home or office when it needs service. Consumers in the U.S. (46%) are largely in favor of the added convenience, provided it comes free of charge. Source: Deloitte...

2020 Bankruptcy Filings Lowest in 35 years

2021-01-05  |  bankruptcy 

... ital deployment fueled by investors chasing yield as companies attempt to ride out this storm.” “New bankruptcy filings continue to slide into record territory as the global pandemic spurs regulatory intervention to keep U.S. consumers and businesses afloat,” said Chris Kruse, senior vice president of Epiq AACER. “The second stimulus package totaling over $900 billion is getting capital into the market and delaying bankruptcy filings across the country.” Chapter 13 non-commercial filings in December decreased 46% in 2020 with 147,144 filings, down from 272,420 filings for all...

Health of largest U.S. corporate pension plans showed no improvement in 2020

2021-01-04 09:32:54  |  pensions retirement 

... e level as declining interest rates caused pension obligations to grow, offsetting gains from investments in equities and bonds. This is according to an analysis by Willis Towers Watson, a leading global advisory, broking and solutions company. Willis Towers Watson examined pension plan data for 366 Fortune 1000 companies that sponsor U.S. defined benefit pension plans and have a December fiscal-year-end date. Results indicate that the aggregate pension funded status is estimated to be 87% at the end of 2020, unchanged from 87% at the end of 2019. The analysis also found the pension deficit...

COVID-19 Impacting Short Term Retirement Planning

2021-01-04  |  pandemic retirement consumer confidence 

...  Source: Principal Financial...

Retirement Savers Challenged by Global Pandemic

2020-12-30  |  retirement workplace pandemic 

... ...

Annual Home Price Gains Remained Strong In October

2020-12-29  |  housing real estate 

... ." More than 27 years of history are available for these data series, and can be accessed in full by going to https://www.spglobal.com/spdji/. Source: prnewswire.com...

Pandemic Brings Heightened Awareness to Need for Planning

2020-12-28 09:17:32  |  pandemic financial planning 

... ment now is important to give their heirs peace of mind — and the financial tools and knowledge — in making these decisions when the time comes.” Source: Wells Fargo/Businessswire ...

Lemonade Launches Renters Insurance in France

2020-12-08  |  insurance europe fintech insurtech 

...  by Lemonade’s consumers elsewhere: a simple and delightful experience powered by artificial intelligence, instant claims, and the ability to support local and global charities through the company’s annual Giveback. Additionally, and similar to the German and Dutch products, the French product has the added benefit of being based on the company’s Policy 2.0, a new kind of insurance policy made for the 21st century. Policy 2.0, currently available in France, the Netherlands and Germany, is a short, easy-to-understand, and transparent document designed for ordinary people (and not only ...

Workplace Benefits Under Scrutiny

2020-09-16  |  workplace 

... vey shows the majority of working Americans will be looking to their workplace benefits for health and wealth support due to COVID-19, especially as they prepare for open enrollment in the midst of a global pandemic. While most working individuals (84%) believe that their core benefits (e.g. medical, vision and dental) are sufficient in helping cover unplanned medical expenses, Voya’s new survey also found that roughly 7-in-10 employees (71%) plan to spend more time reviewing voluntary benefit options offered by their employers as a result of COVID-19 than they did during the last enrollm...


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