Thu, 25 February 2021 | investing demographics
The results of the 2020 Ariel-Schwab Black Investor Survey reveal that Black Americans are not benefitting from stock market growth at the same rate as white Americans at similar income levels. The deep-rooted gap in participation between the groups persists, with 55 percent of Black Americans and 71 percent of white Americans reporting stock market investments. This disparity, compounded over time, means that middle-class Black Americans will have less money saved for retirement and less wealth to pass onto the next generation than their white peers.
For more than 20 years, the... Read More
Tue, 23 February 2021 | advice banking
New research released by NTT DATA found that global consumers are divided on their desire for proactive advice from their financial institutions. While there an opportunity for financial institutions to harness the power of AI to build more meaningful connections and experiences with some customers, roughly half don't desire additional advice.
Highlights of the study included:
Tue, 23 February 2021 | pandemic banking
A new survey from KeyBank finds the majority (85%) of Americans say they will use digital tools to conduct some or all financial transactions after the COVID-19 pandemic. However, Millennials and Gen Zers (those under age 35) prefer a combination of digital and in-person banking more often than older Americans, who would rather exclusively use digital banking tools—a surprising discovery for technology-forward younger generations.
More than one quarter (28%) of people under age 35 say they want to create and update a budget with the help of a professional powered by technology... Read More
Tue, 23 February 2021 | fraud cyber
LexisNexis® Risk Solutions reports the evolving threat landscape created new opportunities for cybercriminals around the world, particularly as they targeted new online users. Analysis shows that the under 25 age group is most vulnerable to fraud attacks while the oldest age group is second most vulnerable and loses the most money. The stark risk at both ends of the age spectrum emphasizes the importance for companies to protect both new-to-digital and vulnerable customers when transacting online in 2021. The report also provides a full year review which highlights how 2020 saw an overall ... Read More
Tue, 23 February 2021 | insurance automotive
LexisNexis® Risk Solutions' latest Insurance Demand Meter found both shopping and new auto insurance business policy volumes increased overall in the fourth quarter, and that despite the ups and downs throughout the year, 2020 ended relatively strong. The year concluded with an annual shop rate of 41%, which, while consistent with each quarter in 2020, is the highest since the company began collecting the data.
Shopping activity is hot, but conversion appears tricky
The auto insurance shopping quarterly growth rate averaged 4.7% in Q4, ending the year r... Read More
Tue, 23 February 2021 | financial wellness financial resilience
A new report from Immediate, a financial wellness company, finds a major disconnect between how employers view their employees financial wellness and how their employees feel. Employee respondents overwhelmingly expressed concern about their current and future financial wellness, and a desire for more financial wellness benefits from employers. Meanwhile, employers revealed an overestimation of their employees' financial security.
The latest report from Immediate, Read More
News and insights about consumer and demographic financial trends
The Hidden Cost of Idle Cash: What the Vanguard Survey Reveals About America’s Savings Habits
Consumers Growing Cautious Amid Rising Inflation and Economic Uncertainty
US Taxpayers Say Tax Refunds are a Financial Necessity
Consumer Pessimism Grows Despite Stable Long-Term Inflation Expectations
Economic Uncertainty and Inflation Impact Retirement Prospects for Americans
AARP Survey Reveals Alarming Retirement Savings Trends
Hispanic Consumers More Optimistic About Finances
Homeowners Facing Increasing Insurance Rates
U.S. Foreclosures Increase In First Quarter
Consumers Perceive Less Buying Power Despite Lower Inflation